Q: Can we create artwork for you?
Yes, our graphic design team can create original artwork or recreate existing designs to suit your need. Better yet, this service is 100% FREE!
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Q: How long does it take to design custom artwork?
Custom artwork may take a few hours to upload to your accounr for approval or up to 5 days depending on the complexity. Please keep inmind that turnaround starts once we receive final artwork approval, not on the date the order was submitted.
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Q: How can I view my artwork before production?
You can conveniently view your design on our website once our art team has prepared it for production. You will receive an email letting your know your artwork is ready for approval in your account where you can submit art changes or approve your design for production.
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Q: What is Vector format?
Vector graphic is when an image is stored as a series of numbers defining size, position, and shape. Vectors are a way of defining images on a computer. while a vector file is object oriented and mathematically contains information on individual objects as to there shape, position, color, etc. ... Vector-based drawings are also resolution independent. This means the image will not loose its proportion or definition when it is scaled up or down which is why we prefer files in a Vector format.
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Q: Do you match Pantone colors?
If you wish to have your imprint color(s) of your logo or design precisely matched, we will perform a Pantone match for a fee of $25.00.
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Q: Are there any restrictions on artwork?
We reserve the right to reject any design or part of a design that deems illegal, immoral, harassing, vulgar, racially or otherwise objectionable. In short, if you would not want your mother to see the shirt we would most likely not print it. Furthermore, some logos are trademarked or restricted and are not allowed for individual use without written consent. Should you attempt to use a trademarked logo, we reserve the right to require written permission from the authorized trademark holder. NOTE: We will not be held liable for unauthorized use of logos or designs.
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Q: Will my shirts look like the design I see?
We make every effort to display an accurate color match for your design. However, slight variations may occur due to differences in color calibration between computer monitors. The colors you see will depend on your monitor settings and may be different from the actual imprint colors for your product. We have no liability as a result of any variances between the appearance of colors displayed on your monitor and on any imprinted product purchased.
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